Shipping & delivery

Dispatch

Sellers dispatch within 3 working days of an order being confirmed, and add a tracking number. You are told when it ships. If a seller does not dispatch within 7 days, you may cancel for a full refund.

Packaging

• Rigid and sealed. Notes travel in a currency sleeve inside rigid card, in a tamper-evident outer. A note that arrives creased in the post is a note that was packed flat in an envelope.
• No adhesive on the note. Nothing is taped, stapled or stuck to the item itself, ever.
• Discreet. Outer packaging does not advertise that it contains currency.

Insured shipping

Orders above ₹25,000 must be sent insured, and the seller must record an unboxing video of the item being packed.

The video is not bureaucracy. Without it, a damage claim on a high-value note comes down to one person’s word against another’s, and someone loses unfairly. With it, the evidence settles it.

Delivery

• Tracked throughout. Every order ships tracked. You can follow it from your order page.
• Confirmation on arrival. Delivery is confirmed by the courier, and for higher-value orders by a one-time code given to the courier at the door.
• Then the inspection window. Delivery starts your 3-day window to examine the note. The seller is not paid until it closes.

Where we ship

Across India. International delivery is not yet offered — export of collectible currency carries customs requirements we would rather meet properly than approximately.

Cost

Shipping is shown at checkout before you commit, and is never added afterwards. Where a refund is approved because an item was not as described, damaged or not authentic, return postage is on us and we provide a prepaid label — see the refunds policy.

If it does not arrive

Raise a claim from the order page. A tracked parcel that does not reach you is refunded in full — that risk sits with us and the seller, not with you.